Privacy policy

WizTradeX (“WizTradeX,” “we,” “us,” or “our”) operates an educational trading and simulated paper trading platform accessible via our website, web applications, and mobile applications (collectively, the “Platform”). This Privacy Policy explains how we collect, use, disclose, and protect personal information when you access or use the Platform. By using the Platform, you agree to the collection and use of information in accordance with this Privacy Policy.

Information we collect

We may collect the following types of information:

Information you provide

• Name
• Email address
• Account login credentials
• Information submitted via forms, surveys, or communications

Automatically collected information

• IP address
• Device type, browser type, and operating system
• Usage data (pages viewed, features used, session data)

Educational & platform usage data

• Simulated trading activity
• Backtesting and analysis usage
• Gamification progress and platform interactions

Note: during beta, we do not collect or store payment card information.

How we use your information

We use collected information to:

• Operate, maintain, and improve the Platform
• Provide customer support and communicate updates
• Conduct research and analytics
• Ensure security and prevent misuse
• Comply with legal and regulatory obligations

All usage is strictly for educational purposes; we do not provide financial advice or real money trading.

Third-party service providers

We may use trusted third-party service providers for:

• Cloud hosting
• Analytics
• Email communications
• Security and compliance monitoring

These providers receive only the information necessary to perform their services and are contractually obligated to protect your data. Some providers may process data outside your country; we ensure such transfers comply with applicable privacy laws.

Data retention

We retain personal information only as long as necessary for the purposes outlined in this Privacy Policy or as required by law. Information may be deleted or anonymized after account closure or prolonged inactivity.

Data security

We implement reasonable administrative, technical, and organizational safeguards to protect personal information. However, no system is completely secure, and we cannot guarantee absolute security.

GDPR rights (European Economic Area residents)

If you are located in the European Economic Area (EEA), you have the right to:

• Access your personal data
• Correct or update inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Request data portability
• Withdraw consent at any time

Requests can be submitted to info@wiztradex.com. We will respond within 30 days.

CCPA privacy rights (California residents)

California residents have the right to:

• Request disclosure of collected personal data
• Request deletion of personal data

WizTradeX does not sell personal data. Requests can be submitted by emailing info@wiztradex.com. We will respond within 30 days.

Children’s privacy

WizTradeX does not knowingly collect personal information from children under 13. For institutional or educational use cases, access is managed by authorized administrators (such as educators or institutions).

Educational purpose & no financial advice

WizTradeX provides simulated trading tools and learning resources for educational purposes only:

• We are not a broker dealer, investment advisor, or financial institution
• We do not provide real money trading during beta
• All trading activity is simulated and results do not guarantee financial outcomes

Changes to this policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date. Continued use of the Platform constitutes acceptance of any changes.

Contact us

For questions regarding this Privacy Policy or data practices:

Email: info@wiztradex.com
Mailing address: WizTradeX, Inc., 611 South DuPont Highway, Suite 102, Dover, Delaware, 19901